A: Absolutely, we at Pahmer Audio do accept payments in Canadian dollars. We will generate a bill using the current exchange rate, which is beneficial for our Canadian customers as it helps them avoid the exchange rate fees typically charged by credit cards. This approach allows us to offer a seamless and cost-effective payment process for our Canadian clientele, ensuring they can easily access our high-quality audio equipment without incurring additional financial burdens.

A: Delivery times from Pahmer Audio largely depend on your location in relation to our base in Toronto, Canada. Generally, you can expect courier delivery to take about a week to the furthest distances in North America. We always provide tracking information so you can follow the journey of your high-quality audio equipment from our manufacturing facility to your doorstep.

A: At Pahmer Audio, we take pride in our personalized customer service. When you contact us, you can expect a real human to answer your call. We believe in direct and personal communication, so there are no automated systems or robots. Our knowledgeable staff is always ready to address your questions and concerns about our high-quality, craft-manufactured audio equipment, ensuring you receive the information and support you need promptly and professionally.

Yes, products, purchased directly from us, may be returned in original packaging in "AS NEW" condition within 30 days. Please contact us before returning anything so we can best advise you on how things are handled.