A: Absolutely, we at Pahmer Audio do accept payments in Canadian dollars at our CAD site www.pahmeraudio.ca. The benefit of shopping there for Canadians is there is no exchange rate fee that is typically charged by your credit card provider.

A: Delivery times from Pahmer Audio largely depend on your location in relation to our base in Toronto, Canada. Generally, you can expect courier delivery to take about a week to the furthest distances in North America. We always provide tracking information so you can follow the journey of your high-quality audio equipment from our manufacturing facility to your doorstep.

A: At Pahmer Audio, we take pride in our personalized customer service. When you contact us, you can expect a real human to answer your call. We believe in direct and personal communication, so there are no automated systems or robots. Our knowledgeable staff is always ready to address your questions and concerns about our high-quality, craft-manufactured audio equipment, ensuring you receive the information and support you need promptly and professionally.

Yes, products, purchased directly from us, may be returned in original packaging in "AS NEW" condition within 30 days. Please contact us before returning anything so we can best advise you on how things are handled.